The popularity of gamification in business processes is increasing everyday. And why not, it’s an effective way to engage customers. This is more so in online communities, where engagement is the parameter by which success is measured. Now, Salesforce enables you to create online communities on Experience Cloud. And gamifying them with different elements helps… Continue reading Supercharging Community Engagement With Gamification
Tag: Salesforce Community
Scale Up Gamification on Salesforce Communities With ScoreNotch
Providing great customer experiences is ‘the’ driving factor for a business’s success. And to provide a great customer experience, you need to offer them personalized services. Creating personalized experiences for your customers leads to enhanced engagement. And one of the ways you can do this is by hosting online communities on Salesforce Experience Cloud. However,… Continue reading Scale Up Gamification on Salesforce Communities With ScoreNotch