Gamify Online Community Experiences With ScoreNotch

by on December 29, 2021

In our previous post, we looked at the limitations with standard gamification on Salesforce-powered communities, and how ScoreNotch enables you to overcome them.

In this blog post, we’ll look at the features which enable you to drive dynamic community gamification with ScoreNotch.

Let’s begin!

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Gamifying Online Community Experiences With ScoreNotch

With ScoreNotch, you can gamify fields on all Salesforce objects, in addition to configuring the product according to your requirements with drag-and-drop features.

Here’s how the solution enables you to gamify online community experiences:

Reputation Levels

Members advance through reputation levels by answering questions, sharing posts, and exchanging knowledge within the community.

Add, remove, and name levels, as well as update the points range and images for each level.

reputation level

Reputation Points

Reputation points decide the reputation level of a community member. Reward active members with reputation points based on the contribution they’re making.

reputation points

Benchmark Scoring

Get enhanced scoring with the flexibility to choose standard or custom Salesforce objects and set additional criteria.

benchmark scoring

Missions

Assign interactive missions to community members in order to motivate them and build awareness about the products and services you provide.

Mission

Badges

Award badges to members for community contribution, and keep them returning for more.

badges

Leaderboard

Enable members to view points, badges, and more with interactive leaderboards customized according to your community theme.

Get improved control over the textual and visual aspects of your leaderboard, with pre-embedded customization options.

Track weekly and monthly scores to identify active members and nurture them into becoming brand advocates.

Leaderboard

Migration from Salesforce

Migrate reputation points, levels, badges, and more from Salesforce to ScoreNotch with a built-in migration screen.

Migrate

Wrapping Up

In this blog post, we looked at the features which enable you to drive dynamic community gamification with ScoreNotch.

Boost community engagement and drive a higher ROI with a Salesforce-native and Lightning ready solution.

Gamify the User Experience on Your Online Community