Features

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Gamification Features

Gamify Salesforce Clouds With Top-Notch Features

By incorporating gamification elements into your Salesforce Sales, Service, and Experience clouds, you can boost user engagement, enhance productivity, and drive desired behaviors among your team members. It adds an element of fun and motivation to everyday tasks, encouraging users to strive for excellence and achieve their goals. Customized to meet your organization’s unique requirements, ScoreNotch features can revolutionize your company culture, fostering innovation and success in various aspects including:

Multi-Module Admin

Multi-Module feature enriches the gamification experience by enabling you to categorize users based on factors such as communities, profiles, groups, and more. This customization functionality fine-tunes your gamification strategy to meet the specific requirements of distinct user segments like sales or services, ensuring a more targeted and effective approach. This fosters a healthy competition that is uniquely tailored to diverse users, avoiding the imposition of a uniform set of criteria for scoring.

Reputation Points

Reputation points reflect the trust a user holds in the community. If a user has more reputation points than others, it’s because they have posted more useful content. Assign points to users when they answer questions, share posts, and exchange knowledge in the community, as a community manager.

Benchmark Scoring

Promote a product or feature, and initiate discussions among users by setting up a points system in the community. As a community manager, reward users for creating or updating records on (standard or custom) Salesforce objects as per pre-defined criteria.

Reputation Levels

Enable users to strive towards contributing to the community in order to progress through reputation levels. Build healthy competition with a reputation system and determine reputation levels on the basis of user contribution in the community.

Badges

Set up a rewards system for users participating in the community with badges and avatars. While some users can earn some badges quickly, they can only earn the rest if other users appreciate their contribution. Choose from a set of pre-built ones or set your own badge.

Missions

Missions enable you to build responsibility among community users. Assign interactive ones for them to solve and also increase awareness about your products and services. Name missions, set criteria, and reward users with a mission badge, as a community manager.

Leaderboards

With interactive leaderboards, community users can view top scorers, view their points, rewards, badges, and more. Choose from multiple pre-built themes or build a customized one as per your requirements.

Migration

Migrating from basic Salesforce gamification to ScoreNotch is now super-easy. Migrate reputation points, levels, and badges, as well as earned points and badges. Bid goodbye to data loss woes with ScoreNotch.

Tap Into the Power of Gamification to Ramp Up Community Interactions