Maximize Service Performance with Salesforce Service Cloud Gamification
Gamify SFDC Service Cloud with ScoreNotch
ScoreNotch provides gamification for Salesforce Service Cloud with its advanced gaming elements like benchmark scoring, leaderboards, badges, and missions. It increases visibility into your support agents’ performance, helping them to be recognized for their achievements.
By creating healthy competition among team members, it motivates them to deliver extraordinary customer experiences that result in improved customer satisfaction and ROI.