Scale Up Gamification on Salesforce Communities With ScoreNotch

Providing great customer experiences is ‘the’ driving factor for a business’s success. And to provide a great customer experience, you need to offer them personalized services.  Creating personalized experiences for your customers leads to enhanced engagement. And one of the ways you can do this is by hosting online communities on Salesforce Experience Cloud.  However,… Continue reading Scale Up Gamification on Salesforce Communities With ScoreNotch

Enhance UX in Salesforce Experience Cloud With Gamification

Members in an online community like being engaged. And for this, it is important to create a gamified experience for them. The factor of competition plays a major role in keeping community members engaged. That’s why community managers should focus on gamifying their online community. However, the standard gamification elements in a Salesforce-powered community offer… Continue reading Enhance UX in Salesforce Experience Cloud With Gamification